Senior operations and technology leader with international experience spanning IT infrastructure, business operations, and executive leadership across Australia, Sri Lanka, and Singapore. Combines hands-on technical delivery, including data centre deployment, network engineering, and security systems, with senior leadership of multi-entity international organisations. Track record of founding and scaling ventures, leading onshore and offshore teams, and driving operational improvement in fast-moving environments. Currently a free agent, looking for the next opportunity.
Pipedrive, GoHighLevel, HubSpot, Salesforce, Zoho, and Oracle NetSuite's CRM module, set up from zero to fully operational. Extensive, multi-year use of Zapier and other middleware agents, including a direct GoHighLevel to Pipedrive integration built at Dream Modular so an outsourced lead team could work without touching the core CRM.
Utilises API endpoints, where available, to move, qualify, transform, and enable access to data across teams. Concrete examples include advanced caller recognition with 3CX and live shipping integration through carrier API endpoints. Actively growing direct API ability alongside current Python study.
Part of the planning and implementation of an AI model built at Autogroup to exploit the business's own technical data. Uses AI tools broadly to improve troubleshooting and diagnosis. Currently studying Python, How AI Works, and Intro to Neural Networks on Brilliant.org (in progress).
Confident, hands-on SQL and database development. Has single handedly cleansed and unified disparate, poorly organised legacy databases ahead of several migrations. BI tooling (Power BI, Tableau) at advisory level, researched and presented to clients rather than built from scratch.
Physical design and structured cabling, switching and VLAN configuration, routing, subnetting, WAN technologies, VOIP and IP telephony. Backed by CCNA plus later study (Udemy, CompTIA Network+, in progress). Surveyed and delivered a 2km point to point wireless link for a remote client site.
Firewalls, access control, biometrics, antivirus, and business security, with some use of Kali Linux for exploit detection and attack surface minimisation. High volume network troubleshooting across every level, from VLAN segmentation down to individual user issues.
Debian/Ubuntu, Arch, and Kali Linux on Proxmox and VMware at kernel and hypervisor level. Backup and DR via Veeam, Acronis, and Proxmox Backup Server, plus IaaS for offsite backup. Hybrid cloud/NAS storage design, and a measured patch and change process with rollback for critical systems.
IP camera networks, NX Witness server, Unifi Protect, biometric access, SAN storage, corporate private cloud. Built a 44RU rack housing a combined networking, security, and storage stack for a construction client.
Directed advertising across YouTube (past 1 million subscribers), Google Ads, and Meta for Business. Implemented GTM, Pixel, and SEO tooling. Optimised multiple sites for AI driven search, aiming for "knowledge leader" status that builds trust and business.
WordPress development at code level, front and back end, plus Elementor, WPBakery, and Shopify. No direct Webflow experience yet, but the code level background makes it a fast pickup rather than a gap.
Photoshop, InDesign, Illustrator. SCORM packaging, Moodle LMS configuration, video editing, narration editing, and audio remastering for online training courseware.
Analyses total spend and addresses it through cost cuts, better systems, or policy fixes, as general efficiency measures, not actions against individuals. Manages external developers, specialists, and vendor relationships directly, including bid pricing and procurement. Led recruitment to rebuild capability in Marketing and IT at Autogroup Australia.
Trust based consultative sales, brand and social campaigns, corporate collateral. Internal promotion track record at The Age/Fairfax, Mail News Group, and CSW-IT. Solely built or rebuilt client websites and lead funnels, driving measurable revenue increases for many clients.
Executive reporting, crisis management, onshore/offshore team leadership, company director registration, Managing Director experience.
PC construction to spec and budget, including server and data racks. Custom OS implementation across Windows, Linux, and Mac.
Lucidchart, SmartDraw, and Miro for process mapping and visual documentation, including 3CX call flows. Asana, Trello, Jira, Basecamp, and ClickUp, plus built PM environments within Zoho and Odoo.
Azure, Copilot, and Purview, used in the management and delivery of Group Policy.